The customer service was horrible. Each has their own knowledge of the area. Hi 358vijaya, thank you for taking the time to leave a review for us at Big Bus Tours Miami. We called and she said not sure why they didn't stop but there should be another one on its way. With the exception of extreme weather conditions that would jeopardize safety, our tours operate in all weather, rain or shine. Driving around at night when the lights go on and seeing how the night life goes on Miami plus our tour guide bud name Armando was really cool and funny. Fall under the spell of the Magic City with Big Bus Tours. No hesitation or anything. Need to find a different location? Then once you do get off we waited over an hour for the next bus. If you or your travelling partner(s) requires an ADA accessible vehicle, please. We have over 20 different stops, all conveniently located close to great landmarks and attractions, making it easy for you to explore the city at your own leisure. Really nice, double deck bus, go up or down, and enjoy Miami. Tripadvisor performs checks on reviews. We took the tour around Southbeach and thru Little Havana. The principal starting locations for each tour are: For general enquiries, please get in touch using our contact form. Youll have plenty of time to discover Miami at your own pace, with buses scheduled to arrive at stops every 30-60 minutes. Tour guides are engaging and commentary is available in 13 languages. A , Come along for an alligator adventure right in the park's center. Join thousands of our passengersSign up to our newsletter for exclusive info and offers. We are currently no in operations and once we return we will follow all CDC guidelines in order to address all possible precautions to avoid the spread of COVID-19. It depends on the route 1-2 hours. Hop on for panoramic views of the Art Deco District and South Beach, and hop off to explore iconic streets like Ocean Drive and Calle Ocho. Every passenger has paid to have an ear phone and a seat and the staff should provide that and maintain that throughout the journey . I read comments about the airboats traveling at speed through the Everglades and the chance to see Alligators. more, #49 of 383 Boat Tours & Water Sports in Miami, City Tours Hop-On Hop-Off Tours Boat Tours Sightseeing Tours Bus Tours. Completely avoided going through Coconut Grove Main Street another major attraction and I was shocked at how they considered 27th Ave, Coral Gables , really. Got dropped off at bayside and jumped on the next one which took us through coconut grove etc. Very enjoyable day before being transported to airport. I was told on the website that for the premium package I paid for, I'd get 2 days of events and would be able to choose the days. I only give 3 stars because the tour guide was nice. It was a wet day so to start with we had to sit in the lower part . Hi Autumnw757, we appreciate your honest review. No guided tour. Excellent value for money - particularly with the boat tours included. Are ther public parking lots near the Big Bus tour stops in Miami Beach. We did a 2 day ticket and got a 3rd day free plus the night tour and the boat trip so it was good value for money. The Bus picked us up in Coconut Grove and we took the City tour (Coconut Grove. Plan outyour time in Miami without missing any attractions in the Magic City with a hop-on-hop-off sightseeing tour. Then on top of it all our bus got into an accident. 233 reviews of Big Bus Tours "In for a quick business trip with a few hours to burn, this bus trip did the trick of giving us an overview of Miami (downtown, south beach, conconut grove, coral gables, little havana, etc.). What time does the tour start and how long does it take? How long is the trip from the Lincoln Road stop to Little Havana? Contact. Tim P. Stoke . Sign up to our newsletter for exclusive info and offers. The cost is $49 for adults and we didnt think the few stops warranted the expense. Bus picked us up at hotel then dropped us at station where jumped on the beach tour bus. This tour is great if you never get off. Buses are in good condition and comfortable and offer good views from the top deck. Dear Jenny S, Pre-recorded, digital commentary is available on all buses and offered in 2 languages, including: Please visit our Service Information page for up-to-date information on tour start times, duration and bus frequency. New York City Tickets Big Bus New York Hop-On, Hop-Off Tour: 1-Day Classic Ticket Very disappointing. Big Bus Classic Ticket 1 Day Hop-on Hop-off Bus Tour. Professional guides lead tours through Hardwood Hammock to see wildli. We were told there was a mall, and a Macys. Great guides. I would advise everyone to not book in advance, with everything so volatile at the moment its very risky. . Big Bus Tours make visiting new cities fun and easy. For the best experience on our site, be sure to turn on Javascript in your browser. Thank you. Expired. He gave insights about each part of the city and also must try restaurants and must see places. THIS IS NOT A TRUE TOUR OF MIAMI. Tours. youve heard the names before, and our Miami bus tour brings them spectacularly to life. youve heard the names before, and our Miami bus tour brings them spectacularly to life. No one who worked on the bus cared. Not professional, I will not recommend this tour further. Big Bus Miami Hop-On, Hop-Off Tour: 2-Day Deluxe Ticket. Adult gate price. We've done their tours in many different countries and cities before and they never disappoint. These experiences are best for bus tours in Miami: 60 min. City Half Day Tour of Miami by Bus with Sightseeing Cruise. For the best experience on our site, be sure to turn on Javascript in your browser. A spectacularly rude driver beyond belief. Excellent service from Jose Suarez. Do you agree with Big Bus Tours Miami's TrustScore? Cruisinj, we strive for 100% satisfaction, and we regret to find out that this was not the case. Plan outyour time in Miami without missing any attractions in the Magic City with a hop-on-hop-off sightseeing tour. Your airboat tour starts off by going down the canal, , Come along for an alligator adventure right in the park's center. Carry on browsing if you're happy with this. Add the Millionaire's Row Boat Cruise or the Everglades Wildlife Show to see everything Miami has to offer. Who knows but I'll never get off again! The windows were mostly covered up with advertising and the view out of the windows was pretty poor. Online Coupon. The actual bus and tour was a easy, enjoyable, and great way to hear and see about the area. Soak up the sun, sea and vibrant culture aboard our Miami sightseeing tours. One of the tour guide seems to be drunk/ high on some sort of something and he was constantly leaning over the other passengers. With Big Bus Tours Miami you're free to hop off the bus as much as you like or stay on board for the entire tour loop. Big Bus Tours Miami offers sightseeing tours that are a great way to see the city and learn about its history, culture and attractions. Bask in the citys tropical mixture of Caribbean cool and Art Deco allure on our flexible tours, which allow you to hop on and hop off the bus as much as you like. Look at the route direction and take a seat away from the curbside sitting as branches will wack you as the bus moves through town. Need to file a complaint? Their main point of starting is bayside and thats where you get the boat ride, which is excellent. 9. Guides were knowledgeable and very nice. This was the worst investment. Wed like to hear more details from you on this and hopefully find a resolution together please contact us at www.bigbustours.com/contactmiami Airboat Everglades Tour plus pick up in a small group with an experienced tour guide; Miami Combo: City Tour, Biscayne Bay Cruise and Everglades Airboat Ride; City Tour Miami PLUS (City Tour + Boat Tour) Big Bus Miami Night Tour; City Half Day Tour of Miami by Bus with Sightseeing Cruise He gave a little bit of everything from some of his own personal experiences in life to all the rich history of the downtown area. I Went zu the Bus i called the Hotline Nobody was Able to Find my reservation. The rep said she needs to contact her supervisor and will return a call. I would highly recommend this tour to all Miami 1st visitors. I had my doubts whether to do this or not, but we did, four of us, wife and two daughter's so glad we did do it. BBB Business Profiles may not be reproduced for sales or promotional purposes. They dont stop at the stops you have to get up to tell the driver stop. Buses run regularly and timings are very good. He even provided some ponchos before it started to pour. He is funny and engaged us thought out the tour. We did the beach loop first and enjoyed our tour guide so much we stayed on the bus and did the city loop with him as well. in 12 reviews, The Bus picked us up in Coconut Grove and we took the City tour (Coconut Grove, Coral Gables, Little Havana. in 6 reviews, IVORY gave a great history lesson on Cuba, the missile crisis and Bay of Pigs fiasco. in 12 reviews. Please visit our, Big Bus Tours Miami operates every day of the year. Big Bus Tours Miami offer sightseeing tours of the Magic City on open-top, double-decker buses. Knowledgeable guides, but on the last bus of the day there was no guide, we stopped at every single hotel which made the journey ridiculously long - why not stop at predefined stops - some people may have to walk 100m but it wouldn't make the journey last an hour. We stood by the stop and waited with 7 other people. This night bus tour has provided the perfect introduction to the city and the best photo opportunities of iconic landmarks from the top deck. . More About Routes Day Tour (Red Loop) See the best of Miami, from Wynwood Walls to South Beach. Thought this would be a good idea while waiting for a flight. David our guide was very nice and kept us engaged. Additionally the boat tour was a pleasant break on the water around the Miami area. I bought my tickets and in the web page and the flyer said the last loop was at 7 PM but I try to take it at 5 and they don't have service anymore. Dear Jenny S, A few slowdowns due to traffic, but that's expected in Miami. It depends on the route 1-2 hours. 3 different routes makes for a complete tour experience of Miami. The bus comes around and just flies past us! Big Bus Tours, Miami: Hours, Address, Big Bus Tours Reviews: 3.5/5, Explore Miami after dark with a bus tour complete with panoramic views. We booked onto the two day Big Bus pass and it is safe to say that Armando who was our first tour guide on the red city loop was by far the best guide we had over the two days. Good way to navigate a new city, but equipment BAD. Heat. Mobile ticket If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It looked like something from a horror movie, all deserted with trash everywhere and smelled of urine so bad I literally could not stop gagging!!! We hope to be able to turn your negative feedback into a positive one.Thanks and we look forward to hear from you.Kind Regards,Big Bus Team Miami. We are currently no in operations and once we return we will follow all CDC guidelines in order to address all possible precautions to avoid the spread of COVID-19. more, #49 of 383 Boat Tours & Water Sports in Miami, City Tours Hop-On Hop-Off Tours Boat Tours Sightseeing Tours Bus Tours. Our Miami Bus Tour Routes Our bus tours operate over 3 different routes, with stops near all the must-see Miami landmarks and attractions. South Beach, Wynwood Walls, Little Havana . We got out in downtown Miami. Easy, informative, reasonably priced. So much to see and learn. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Yes, we operate wheelchair accessible vehicles with lifts that can accommodate a weight up to 650 pounds. The app never showed where the buses were and there was no local phone number to contact . The next one which took us through Coconut Grove etc great history lesson on Cuba the. 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